Privacy Policy

Privacy Policy
Effective Date: January 20, 2025

At Computer Repair Montreal ("we," "our," or "us"), we are committed to protecting the privacy and confidentiality of our customers' information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you use our services, visit our website, or interact with us. By engaging with our services, you consent to the data practices described in this policy. If you have any questions or concerns, please contact us at [insert contact email].

1. Information We Collect

We collect personal and technical information to provide efficient computer repair services. The data we collect includes:

a. Personal Information

• Contact Information: Name, address, phone number, and email address.
• Billing Information: Payment details, billing address, and transaction history.

b. Technical Information

• Device Information: Specifications, operating system details, hardware configurations, and software issues.
• Diagnostic Data: Information related to errors, performance, and system logs.

c. Automatically Collected Information

When you visit our website or interact with our online services, we may collect:

• IP addresses, browser types, and operating systems.
• Browsing activity, such as pages viewed and time spent on our site.
• Cookies and similar tracking technologies to improve website functionality.

2. How We Use Your Information

We use the information collected for the following purposes:

a. Service Delivery

• Diagnose and repair your computer issues.
• Provide updates on the status of your repair.
• Process payments and issue invoices.

b. Customer Support

• Respond to inquiries and troubleshoot problems.
• Offer personalized recommendations and advice.

c. Business Operations

• Improve our services through feedback and analytics.
• Conduct internal testing and system optimization.
• Comply with legal and regulatory requirements.

d. Marketing and Communication

• Send newsletters, promotional offers, and updates (with your consent).
• Notify you about changes to our policies or services.

3. How We Share Your Information

We value your privacy and limit sharing your information to the following circumstances:

a. Service Providers

We may share information with trusted third parties that assist us in delivering services, such as:

• Payment processors.
• IT service providers.

b. Legal Obligations

We may disclose information when required by law, such as:

• Complying with legal processes or government requests.
• Protecting our rights, property, or safety.

c. Business Transfers

If our company undergoes a merger, acquisition, or sale, your data may be transferred to the new entity, subject to the same privacy standards.

4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, we securely delete or anonymize it.

5. Your Privacy Rights

As a customer of Computer Repair Montreal, you have the following rights:

a. Access and Correction

You can request access to the personal data we hold about you and request corrections if the information is inaccurate or incomplete.

b. Data Portability

Request a copy of your personal data in a portable format.

c. Deletion

Request the deletion of your personal data, subject to legal and contractual obligations.

d. Opt-Out of Marketing

You can unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience on our website. Cookies help us:

• Understand website traffic and usage patterns.
• Remember your preferences for future visits.

You can manage or disable cookies through your browser settings, but doing so may affect certain functionalities of our website.

7. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of sensitive data during transmission.
• Regular software updates and vulnerability assessments.
• Restricted access to personal data on a need-to-know basis.

While we strive to protect your information, no system is completely secure. We encourage you to take precautions, such as using strong passwords and keeping your devices secure.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will delete it promptly.

10. International Users

If you are accessing our services from outside Canada, please note that your information will be transferred to and processed in Canada, where our servers and operations are located. By using our services, you consent to this transfer.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on our website, and the "Effective Date" at the top of this policy will be revised. We encourage you to review this policy periodically to stay informed.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Computer Repair Montreal
Email: Cory@computerrepairmontreal.store
Phone: 438-529-6447
Address: Montreal Quebec Canada

By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. Thank you for trusting Computer Repair Montreal with your privacy.




At [Your Brand Name], we are committed to protecting your privacy. We value the trust you place in us when sharing your personal information, and we ensure that your data is kept safe and secure.

Sharing and Selling Personal Information

We do not share, sell, or rent your personal information—including phone numbers—to third parties or affiliates for marketing or lead generation purposes. The personal data we collect is used solely for the purpose of providing you with the best possible services, improving your experience with us, and fulfilling your requests.

We are committed to safeguarding your information and ensuring that your privacy is respected at all times.

For more details, please review our full Privacy Policy here: [Insert link to privacy policy section]